Consumer guarantees and product warranties: Can your business afford to get it wrong?

Businesses offering goods and services for sale to the public often have the best of intentions in dealing with product warranty claims, however, their efforts can at times be let down by poorly written warranties, a lack of coherent customer claim processes or poor staff training in relation the organisation’s obligations under the law.  In [...]

2019-11-28T03:45:11+00:00November 28th, 2019|Business Advice, Business Partnerships, Corporate Advisory, Dispute Resolution|Comments Off on Consumer guarantees and product warranties: Can your business afford to get it wrong?

Is it illegal for someone to record or film me?

Has your privacy been breached? Privacy is a state in which one is not observed or disturbed by other people and is a sacred right that should be protected to live a life of peace and enjoyment.  The iPhone and Internet era has made privacy nigh impossible, with more and more people recording audio conversations, [...]

2019-11-18T08:35:25+00:00November 18th, 2019|Business Advice, Compliance, Contracts, Corporate Advisory, employees|Comments Off on Is it illegal for someone to record or film me?

Who can be bothered! – The importance of carefully preparing and keeping Minutes of Board Meetings

Generally speaking, the formal written record of decisions by a Board of Directors is the signed Minutes of a Board Meeting. WAIT… I know this sounds dull but bear with me, it’s important. Sure, you may be thinking: complete snoozeville… who can be bothered, we have more important things to worry about… like actually running [...]

2019-11-06T09:54:51+00:00November 6th, 2019|Business Advice, Business Partnerships, Corporate Advisory, Dispute Resolution|Comments Off on Who can be bothered! – The importance of carefully preparing and keeping Minutes of Board Meetings