Consumer guarantees and product warranties: Can your business afford to get it wrong?

Businesses offering goods and services for sale to the public often have the best of intentions in dealing with product warranty claims, however, their efforts can at times be let down by poorly written warranties, a lack of coherent customer claim processes or poor staff training in relation the organisation’s obligations under the law.  In [...]

2019-11-28T03:45:11+00:00November 28th, 2019|Business Advice, Business Partnerships, Corporate Advisory, Dispute Resolution|Comments Off on Consumer guarantees and product warranties: Can your business afford to get it wrong?

Who can be bothered! – The importance of carefully preparing and keeping Minutes of Board Meetings

Generally speaking, the formal written record of decisions by a Board of Directors is the signed Minutes of a Board Meeting. WAIT… I know this sounds dull but bear with me, it’s important. Sure, you may be thinking: complete snoozeville… who can be bothered, we have more important things to worry about… like actually running [...]

2019-11-06T09:54:51+00:00November 6th, 2019|Business Advice, Business Partnerships, Corporate Advisory, Dispute Resolution|Comments Off on Who can be bothered! – The importance of carefully preparing and keeping Minutes of Board Meetings

Like friends at your beach house in January: How charging clauses have a funny way of just turning up

We are regularly tasked with reviewing various commercial contracts, generally briefed with the sole instruction of identifying notable risks for our clients. Of late, a seemingly prevalent risk is rogue charging clauses popping up in sometimes unlikely places. A charging clause is often intended to make the beneficiary of the clause a secured creditor who [...]

2019-09-04T03:35:14+00:00September 3rd, 2019|Business Advice, Business Partnerships, Contracts, Corporate Advisory, Dispute Resolution|Comments Off on Like friends at your beach house in January: How charging clauses have a funny way of just turning up

How to avoid an expensive and disruptive dispute

A recent survey* of small businesses shows how to avoid an expensive and disruptive dispute. Unsurprisingly late payment was the single biggest reported cause of disputes. Although 60% of businesses who had been though a dispute recently thought the dispute was dealt with fairly, more than half thought the time and effort required was unreasonable.   [...]

2019-03-25T02:09:18+00:00March 25th, 2019|Business Advice, Business Partnerships, Contracts, Corporate Advisory, Dispute Resolution|Comments Off on How to avoid an expensive and disruptive dispute