“We don’t have to worry, the Consumer Law doesn’t apply to us”- From July 2021, it just might!

On 9 July 2020, the Treasury Laws Amendment (Acquisition as Consumer—Financial Thresholds) Regulations 2020 were approved, meaning that from 1 July 2021 the current consumer price threshold of $40,000 under the Australian Consumer Law (ACL) will be increased to $100,000. The result of this change is that many businesses whose goods and services were previously [...]

2020-07-30T23:33:26+00:00July 28th, 2020|Business Advice, Compliance, Corporate Advisory|Comments Off on “We don’t have to worry, the Consumer Law doesn’t apply to us”- From July 2021, it just might!

Consumer guarantees and product warranties: Can your business afford to get it wrong?

Businesses offering goods and services for sale to the public often have the best of intentions in dealing with product warranty claims, however, their efforts can at times be let down by poorly written warranties, a lack of coherent customer claim processes or poor staff training in relation the organisation’s obligations under the law.  In [...]

2020-05-12T04:21:42+00:00November 28th, 2019|Business Advice, Business Partnerships, Corporate Advisory, Dispute Resolution|Comments Off on Consumer guarantees and product warranties: Can your business afford to get it wrong?